Delivery & Postage
Information
Frequently Asked Questions
General questions
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your order on the carrier's website. If you don’t receive your tracking information, please contact us at [support@jusbaitstarz.com].
Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping rates and delivery times vary depending on your location. You can find specific shipping details at checkout.
How long will it take to receive my order?
Orders are typically processed within [X] business days. Delivery times vary based on your location and the shipping method chosen at checkout. Standard shipping usually takes [X] to [X] business days, while expedited shipping may arrive within [X] days.
Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping rates and delivery times vary depending on your location. You can find specific shipping details at checkout.s.
What do I do if I received a damaged or defective item?
We apologize for any inconvenience caused. If you receive a damaged or defective item, please contact us immediately at [support@jusbaitstarz.com] with your order number and a photo of the damaged product. We will assist you with a return, exchange, or refund.
Do you offer gift cards?
Yes, we offer gift cards in various denominations. You can purchase them directly on our website, and they will be delivered via email to the recipient. Gift cards can be used as payment for future orders.
Do you offer discounts or promotions?
Yes! We offer periodic discounts and promotions, which may include seasonal sales, special offers, or promotional codes. Be sure to sign up for our newsletter or follow us on social media to stay updated on the latest deals.
Shipping questions
What shipping options do you offer?
We offer a variety of shipping options to suit your needs, including standard shipping, expedited shipping, and international shipping. You can choose your preferred shipping method during checkout.
How much does shipping cost?
Shipping costs depend on your location, the shipping method chosen, and the weight of your order. You can calculate your shipping costs at checkout.
Do you offer free shipping?
Yes! We offer free standard shipping on orders over [insert amount]. This offer is available for domestic orders only.